Privacy Policy

This Privacy Policy explains how SF Pet Waste Removal (“we,” “us”) collects, uses, and protects information when you use our website or services.

When you submit our contact or quote form, we collect the information you provide: your name, email address, and phone number, and optionally your address, number of dogs or property details, and any message.

We also collect basic, aggregate usage analytics through Vercel Analytics, and — if it is enabled — Google Tag Manager.

We use the information you provide to respond to your inquiry, prepare a quote, schedule and deliver service, and communicate with you about your account. We use analytics to understand how the site is used and to improve it.

We do not sell your personal information. We share it only with the service providers that help us operate — such as GoHighLevel (our CRM, which receives your inquiry and manages our follow-up), Vercel (hosting and analytics), and Google (tag management and analytics, if enabled) — and only as needed to provide our service or as required by law.

SMS consent and your phone number are not shared with third parties or affiliates for marketing purposes. Phone numbers collected for SMS communication are used solely to send the customer care messages you consented to receive.

If you provide your phone number and opt in to receive text messages, we will send customer care messages related to your inquiry or service — such as follow-up on your quote request or appointment coordination. Message frequency varies. Msg & data rates may apply. Text STOP at any time to opt out. Text HELP for help.

Your SMS consent is not shared with any third party for their own marketing purposes.

We use industry-standard measures to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, but we take reasonable precautions to safeguard your personal information.

Vercel Analytics is privacy-focused and does not use cookies to track you across sites. If Google Tag Manager is enabled, it and any tags it loads may use cookies; you can control cookies through your browser settings.

We keep the information you submit for as long as needed to respond to you and provide service, and as required for our legitimate business and legal purposes.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us. California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. The “last updated” date above reflects the most recent changes.

Questions about this policy? Contact us at hugo@sfpetwasteremoval.com or (628) 296-9956.